As a restaurant owner, you know how important it is to keep track of your bookings and customer feedback. With DinnerBooking's restaurant booking system, you can do more than just manage table reservations.
Our booking system provides you with access to valuable statistics that can help you make data-driven decisions for your restaurant business.
Keep track of your bookings
Total number of bookings, online bookings, internal bookings, and walk-in bookings statistics are essential for understanding the trends in your restaurant. By keeping track of your bookings, you can identify your busiest times and plan accordingly.
You can also see which booking channels are most effective for your restaurant, allowing you to allocate resources more efficiently.
Get a comprehensive overview
Annual overviews provide you with a summary of your restaurant's performance over the course of a year. By reviewing total numbers of bookings, online bookings, internal bookings, walk-in bookings, no-show bookings, and no-show PAX, you can identify restaurant trends and make strategic decisions.
You can also monitor changes in your customer base, such as the number of registered guests, VIP guests, and guests who have signed up for your SMS service or e-mail newsletter.
Monitor booking count per restaurant area
Past and future booking counts per area help you understand which parts of your restaurant are the most popular. This information can be used to adjust your seating arrangements or even your menu.
By monitoring booking counts per area, you can also determine which areas of your restaurant need more attention in terms of staffing and service.
Analyse guest feedback and satisfaction rate
Customer feedback is crucial for improving your restaurant's service and offerings. By accessing customer feedback statistics and the average satisfaction rate, you can identify areas where your restaurant is doing great and where it needs improvement.
This can help you make targeted changes to enhance your guests' experience and increase their loyalty to your restaurant’s brand.
Statistics that help your restaurant business grow
Accessing statistics in a restaurant booking system is essential for making informed decisions that will improve your restaurant's performance.
With DinnerBooking’s booking system, you can monitor your occupancy rate, booking count per area, customer feedback and satisfaction rate, and other key metrics.
You can use this information to optimise your restaurant's operations, increase customer satisfaction, and grow your business!