Message guests directly
with Guest Chat
1. It’s personal
With Guest Chat, two-way conversations are easy, putting you in direct dialogue with guests before service starts.
2. It’s problem solving
Handle special requests, dietary notes, and last-minute questions in minutes – less back-and-forth, zero guesswork.
Get everything in one place
No more chasing emails or digging through inboxes. Guest Chat is built right into your bookng system, giving your team everything they need in one place. You choose how guests are notified. Send messages via SMS, email, or both to make sure they’re always seen.
Be better connected
Not everyone answers the phone. A quick message or friendly reminder gives you another way to reach out. When guests feel seen, they show up -or at least let you know if plans change. That means fewer no-shows and more peace of mind for your team.
Guest Chat is your new communication superpower.
So, what are you waiting for?